Privacy Policy

Last updated: September 2026

Goss Fly Screens Ltd. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, request a quote, contact us, place an order or otherwise interact with Goss Fly Screens Ltd.

We process personal information in accordance with applicable data protection law, including the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who We Are

Goss Fly Screens Ltd. is responsible for the personal information collected through this website and through our business activities.

Goss Fly Screens Ltd.
Bellurgan
Bellurgan Point
Dundalk
Co. Louth
Ireland
A91 C424

Email: info@gossflyscreens.ie
Telephone: 01 687 5783
Mobile: 086 877 1170
Northern Ireland: 028 308 98406

If you have any questions about how we use your personal information, please contact us using the details above.

2. What Personal Information We Collect

Depending on how you interact with us, we may collect:

Your name
Company or business name, where applicable
Email address
Telephone or mobile number
Billing and delivery address
Information provided when requesting a quotation
Information about the products or services you require
Information provided when contacting us
Order and purchase information
Information relating to returns and customer service enquiries
Photographs or other files that you choose to provide to us
Information relating to your use of our website, including information collected through cookies and similar technologies

We only collect information that is relevant to the purpose for which it is being used.

3. How We Collect Your Information

We may collect personal information when you:

Submit a quote or contact form through our website
Upload photographs or other information as part of a quote enquiry
Contact us by telephone or email
Place an order through our website
Create or use an account on our website
Make an enquiry about our products or services
Communicate with us about an existing order
Return a product or contact us regarding a delivery
Browse or use our website through cookies and similar technologies

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and quotation requests
Assess photographs and information provided with quotation requests
Prepare quotations
Provide information about our products and services
Process and fulfil orders
Arrange delivery
Process payments
Manage customer accounts
Deal with returns, refunds and customer service enquiries
Communicate with you about your order or enquiry
Provide installation and after-sales support
Maintain and improve our website and services
Protect the security of our website and business
Comply with legal and regulatory obligations
Maintain appropriate business and financial records

We will only use your personal information for purposes that are compatible with the reason it was originally collected, or where otherwise permitted or required by law.

5. Our Legal Basis for Processing Personal Information

Depending on the circumstances, we may process your personal information on one or more of the following legal bases:

Contract: Where processing is necessary to provide products or services you have requested, process an order or take steps at your request before entering into a contract.

Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries, managing customer relationships, improving our services, maintaining website security and protecting our business, provided those interests do not override your rights and freedoms.

Legal obligation: Where processing is necessary to comply with a legal or regulatory requirement.

Consent: Where we have asked for and received your consent for a particular use of your information. Where processing is based on consent, you may withdraw your consent at any time.

The DPC identifies these as among the lawful bases available under Article 6 GDPR.

6. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties where this is necessary to operate our business or provide a service you have requested.

These may include:

Payment service providers
Delivery and courier companies
Website hosting and technical service providers
E-commerce and website service providers
Website security and maintenance providers
Analytics and advertising technology providers
Professional advisers where necessary
Government bodies, regulators or law enforcement authorities where legally required

Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that information is handled securely and in accordance with applicable data protection requirements.

7. Online Payments

When you place an order through our website, payments are processed through Opayo.

Depending on the payment process used, you may be directed to Opayo to enter your payment information. We do not intend to store complete payment card details on our own website.

Opayo may process personal and payment information in accordance with its own privacy policy and terms.

8. Customer Accounts

Our website allows customers to create an account.

If you create an account, we may process information such as your name, contact details, billing and delivery information and order history in order to maintain your account and provide account-related services.

You are responsible for keeping your account login details secure.

9. Quote Enquiries and Uploaded Photographs

Our website allows customers to request quotations and, where applicable, upload photographs or other files.

Photographs and information supplied with a quotation request may be used to assess the requirements of the job, prepare a quotation and provide the requested products or services.

We ask customers not to upload unnecessary personal or sensitive information in photographs or other files.

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to operate correctly. Other cookies may be used for preferences, analytics, website performance and advertising or third-party services.

You can manage your cookie preferences through the cookie consent tools provided on our website.

For further information, please see our Cookie Policy.

11. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors use our website, measure website performance and improve our services and online advertising.

The exact services and technologies used on the website may change over time. Our website administrator may update this Privacy Policy and Cookie Policy when services or tracking technologies are added, removed or changed.

Where required, we will seek consent before placing or using non-essential cookies or similar technologies.

12. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

Provide products or services
Maintain customer and business records
Meet accounting, tax and legal requirements
Deal with disputes or complaints
Protect our legitimate business interests

The length of time information is retained depends on the type of information and why it was collected.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

13. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Accidental loss
Destruction
Misuse
Unauthorised disclosure
Unauthorised alteration

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

14. Direct Marketing

We do not routinely send newsletters or promotional email campaigns.

If we introduce direct marketing in the future, we will comply with applicable data protection and electronic marketing requirements and provide appropriate ways to opt out where required.

15. Your Data Protection Rights

Under applicable data protection law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
Lodge a complaint with the Data Protection Commission

These rights are subject to certain legal conditions and exemptions. The Irish DPC confirms these rights and explains the circumstances in which they apply.

16. Exercising Your Rights

If you would like to exercise any of your data protection rights, please contact us:

Email: info@gossflyscreens.ie

Please provide enough information for us to understand your request and, where necessary, verify your identity.

The DPC confirms that an organisation may request additional information where there are reasonable doubts about the identity of the person making a data rights request.

17. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing the privacy policy of any third-party website you visit.

18. International Transfers

Some of the service providers used to operate our website and business may process personal information outside Ireland or the European Economic Area.

Where personal information is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place.

19. Data Breaches

If we become aware of a personal data breach, we will assess the breach and take appropriate action in accordance with our legal obligations.

Where required by law, we will notify the Data Protection Commission and/or affected individuals within the applicable timeframes.

20. Children’s Privacy

Our website and services are intended for general use and are not specifically directed at children.

We do not knowingly seek to collect personal information from children unless this is necessary and permitted by law.

21. Automated Decision-Making

We do not currently use your personal information to make decisions about you based solely on automated processing that produce legal or similarly significant effects.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.

The latest version will always be published on this page.